Family Medicine in Woodridge on Woodridge Drive

Our Mission is to bring optimum service to patients as if they were family and administer customer service that exceeds all expectations, while providing an environment that is caring, friendly and compassionate.

Physicians

Office Guidelines

About Us

Welcome to our practice. As our patient, our goal is to care for you in the same warm and friendly manner we would treat our own family members. We believe in utilizing open communication, education and preventative health to ensure your wellness. You are encouraged to take an active role in your healthcare and we welcome any questions about your health. We listen, we care. Woodridge Family Medicine is a proud member of DuPage Medical Group, the largest multidisciplinary physician group in DuPage County.

Office Hours

Appointments

Appointments may be scheduled during regular office hours at 630 241 1000.

Please inform the receptionist of the nature of your visit so adequate time is allowed for your appointment. To cancel an appointment, please contact us 24 hours prior to your scheduled visit.

Patient Registration

New patients are asked to come early to their first appointment. Please bring the following with you:

• A list of medications and over-the-counter drugs you are currently taking
  
• Immunization records
  
• Insurance verification card

Referrals to Specialists

To check on the status of a referral, contact the referral coordinator at 630 241 1000.

Emergency Calls

Illness is rarely convenient and emergencies occur at all times. In the event of an emergency or serious illness after office hours, our answering service will contact us immediately to return your call. If an emergency occurs during regular office hours, inform our staff so we can contact you immediately. If you need immediate medical care, please call 911 or proceed to the nearest emergency room. The emergency room staff will contact us regarding your care. If you have HMO insurance, you are required to obtain pre-authorization for emergency department visits from your physician, except in the case of life-threatening emergencies.

Hospital Affiliations

Our physicians are on staff at Edward Hospital in Naperville and Good Samaritan Hospital in Downers Grove. Both are state-of-the-art healthcare facilities.

Test Results

Generally, you should plan to call our office for your test results several days after they are taken. It is our practice to notify parents of significant test results as soon as possible. Because we may need to reach you if results require immediate attention, please be certain to supply us with your current home and work telephone numbers.

Medication Refills

Please allow 48-72 hours for a response to your request for a medication refill. Narcotic and controlled substances refills are done by a patient’s primary physician and are not done on weekends or after hours. To avoid any lapse in your medication regimen, we recommend that patients discuss the need for medication refills with the nurse or physician during their scheduled doctor’s appointment.

Medical Confidentiality

Your medical records are held in strictest confidence and cannot be released to anyone without your written permission.

Release of Medical Records

A signed statement is required for the release of medical records. Please allow three weeks to copy the records. A minimal charge may be assessed for this service.

Young Visitors

Children are welcome at Woodridge Family Medicine. For their safety and well-being, children should not be left unattended anywhere in our office. Children under the age of 18 who are scheduled for an appointment and not accompanied by an adult must have a signed letter of authorization for treatment and a phone number at which parents may be contacted if we need to speak to them directly. Parents are encouraged to provide their child’s caregiver/sitter with a signed letter of authorization for emergency treatment.