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Newly Diagnosed / Becoming a Patient


Newly Diagnosed with Cancer
At DMG, we know that this can be a stressful and fearful time for those newly diagnosed with cancer, as well as for your family and friends. We also know that you have many choices as to where you can receive your care.  We want you to know that DMG cares for you and your loved ones and can provide a variety of resources to help you navigate through the cancer experience and provide a caring and supportive environment.


Becoming A Patient
If you have been diagnosed with cancer, DuPage Medical Group is ready to help. We strive to make your experience as simple as possible through the Integrated Oncology Program, which is a multi-disciplinary clinic designed to provide the most comprehensive cancer treatment to our patients. Throughout your cancer journey you will work with a Nurse Navigator, as a single point of contact, who will help to coordinate your care and provide you with the support and guidance you and your caregivers need.


Request An Appointment
To make an appointment, call our Nurse Navigator line toll-free at 1-855-4DMG-ONC (1-855-436-4662). Anyone diagnosed with cancer can make this calls. You do not need a referral from a doctor to contact our nurse navigator. 

When you call, our Nurse Navigator will discuss your diagnosis and match you with the best physician for your particular situation. Our team is sensitive and compassionate, and will work to ease any anxiety or fear that may come with your cancer diagnosis. 


Insurance Coverage
Find out if your insurance is accepted at DuPage Medical Group by visiting Insurance/Health Plans.

If you don’t have insurance, or would just like to understand the financial aspect of treatment please talk to one of our Financial Counselors by calling 630-432-6722.


What to Bring To Your First Appointment

  • Insurance card(s) and your photo ID

  • List of medications currently being taken

  • Medical records, X-rays, scans, and lab results from previous physicians. If you are a current DMG patient (lab/physicians/testing), your information should be available to our team via our electronic medical records. Any testing that may have been completed outside of DMG will need to be brought with you.

  • Name of each medicine, the dose you take, how often you take it


What to Expect at Your First Visit

  • Depending on your diagnosis, you will meet with some of the staff that make up your care team – that may include medical oncologists, radiation oncologists, medical assistants, physicians’ assistants, registered nurses, nurse practitioners.

    • First appointments could last up to 4 hours due to processing insurance information, paperwork and assessment by multiple members of your care team.

  • You will have your blood drawn, blood pressure taken, and height/weight measured.

  • Your care team will begin to formulate an individualized care plan specific to your diagnosis and treatment expectations. Your nurse navigator will work with you each step of the way to ensure you understand the treatment modalities and treatment expectations.

Many times you will need to receive insurance authorizations as well as additional testing prior to starting treatment or to better establish the full scope of your treatment plan. Our goal at DuPage Medical Group is to initiate treatment efficiently and work as a team to get your treatment started as quickly as possible.

Contact Us

Administration Office
1100 W 31st St, Suite 300
Downers Grove, IL 60515

Main Line 630.469.9200
Customer Service 630.942.7998