Billing & Financial Policy

Please review your billing state­ments and con­tact Cus­tomer Ser­vice if you believe that your state­ment is not cor­rect, need an expla­na­tion of the state­ment or wish to pro­vide us with updat­ed infor­ma­tion. Click here for a guide to under­stand­ing your billing statement.

Con­tact Cus­tomer Ser­vice if you can­not pay your bal­ance in full. For faster ser­vice, please pro­vide Cus­tomer Ser­vice your account number.

Your first state­ment will be sent to you with­in 30 days after the date your ser­vice was pro­vid­ed. The state­ment will iden­ti­fy what was billed to your insur­ance and what pay­ments are your respon­si­bil­i­ty. For your con­ve­nience, we accept most major cred­it cards, per­son­al checks and cash. Pay­ment can be made at your doctor’s office or sent to the address below. Cred­it card pay­ments may also be made by con­tact­ing Cus­tomer Ser­vice at (630) 942‑7998.

Pay­ment address:
DuPage Med­ical Group
15921 Col­lec­tions Cen­ter Dri­ve
Chica­go, IL 60693

When you con­tact Cus­tomer Ser­vice please have your account num­ber ready. This will help the Cus­tomer Ser­vice rep­re­sen­ta­tive access your account more quick­ly. The invoice num­ber is in the upper right of your state­ment and the account num­ber is on the right under the coupon section.

To pay your bill online, please click here.