HomeNewsDuPage Medical Group Receives 2019 Press Ganey Success Story Award® Recognizing Innovation and Leadership in Transforming Patient Care

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DuPage Medical Group Receives 2019 Press Ganey Success Story Award® Recognizing Innovation and Leadership in Transforming Patient Care

November 19, 2019

DOWNERS GROVE, Ill. — DuPage Medical Group (DMG), the largest independent, multi-specialty physician group in Illinois, is pleased to announce it has been named a 2019 Success Story Award® winner by Press Ganey. The prestigious Success Story Award recognizes outstanding healthcare organizations that have transformed their delivery of care by improving the safety, quality and experience for patients and caregivers.

DMG received the award for its proprietary educational curriculum for providers, Patient Experience University (PXU). PXU combines classroom learning, provider shadowing and personalized data analyses to drive provider engagement and improve the patient experience. More than 150 DMG providers have participated in PXU sessions, leading to increases in their Press Ganey Care Provider scores.

"This award is a true testament to our commitment to providing patient-centered care," said Mike Pacetti, DMG CFO and Co-CEO. "We equip our providers with innovative patient-facing technology and resources such as Patient Experience University that empower them to deliver an exceptional patient experience."

The Press Ganey Success Story Award is a highly regarded symbol of achievement in the healthcare industry. DMG is one of only nineteen organizations to receive this honor in 2019.

"Congratulations to DuPage Medical Group for receiving the Success Story Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”

To learn more about DuPage Medical Group, visit www.DuPageMedicalGroup.com.  

About DuPage Medical Group
DuPage Medical Group (DMG) is the largest independent, multi-specialty physician group in Illinois with more than 750 primary care and specialty care physicians in over 100 suburban Chicago locations. For 20 years, DMG has focused on making healthcare better for its patients and communities by offering high quality, compassionate healthcare. As a physician-led organization, DMG’s physicians work together – utilizing leading-edge technology and innovative treatment options – to ensure that each patient receives accessible and efficient healthcare. For more information, visit www.dupagemedicalgroup.com

About Press Ganey
Press Ganey pioneered the healthcare performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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