HomePhysiciansMalcolm Bernard Franklin, MD

Malcolm Bernard Franklin, MD


Patient Satisfaction Rating

4.9
Based on 395 reviews

  • General

    SPECIALTIES

    • Internal Medicine
    • Years in Practice: 14


    BOARD CERTIFICATIONS

    • Internal Medicine


    PATIENTS SEEN
    Accepts both children and adults


    LANGUAGES

    • English


    MEDICAL INTERESTS
    Cholesterol, hypertension and adult diabetes


  • Education

    EDUCATION
    School Boston University School of Medicine
    Graduation Date 05/2000
    Degree M.D.

    INTERNSHIPS
    School Naval Medical Center Portsmouth

    RESIDENCY
    School Naval Medical Center Portsmouth
    Title Resident

  • Memberships

    • American College of Physicians
  • Patient Ratings & Comments

    Patient Satisfaction Rating
    4.9
    Based on 395 reviews

    Rating Categories

    The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.


    Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

    Press Ganey Certified Data Integrity

    Ease of scheduling appointments

    4.5
    392 ratings

    Provider showed concern

    4.9
    392 ratings

    Friendliness/courtesy of Care Provider

    4.9
    393 ratings

    Care Provider spoke using clear language

    4.9
    391 ratings

    Provider explained things clearly

    4.9
    392 ratings

    Time Care Provider spent with patient

    4.9
    392 ratings

    Provider included you in decisions

    4.9
    387 ratings

    Patients' confidence in Care Provider

    4.9
    390 ratings

    Likelihood of recommending this provider

    4.9
    392 ratings

    Wait time at clinic

    4.7
    390 ratings


    Comments (53)

    Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.


    5.0
    Aug 26, 2019
    Dr. Franklin is always wonderful.  
    5.0
    Aug 25, 2019
    my family loves Dr. Franklin!!  
    5.0
    Aug 21, 2019
    Dr Franklin is the man!!!  
    5.0
    Aug 20, 2019
    doctor Franklin is well regarded by our family! he's engaging, humorous, but also makes you feel at ease!  
    4.8
    Aug 13, 2019
    Dr. Franklin is the best physician we have ever had  
    4.4
    Aug 11, 2019
    I drove 45 minutes to see Dr. Franklin and I was not disappointed  
    5.0
    Aug 04, 2019
    Dr Franklin is a great medical professional.  
    5.0
    Jul 29, 2019
    Excellent doctor...seemed genuinely concerned  
    4.1
    Jul 29, 2019
    great discussions--cover all issues  
    5.0
    Jul 28, 2019
    Dr. Franklin was fantastic. Great bed side manner. Gave detailed explanations and did not rush through my exam.  
    5.0
    Jul 24, 2019
    my wife sees Dr Franklin on my recommendation  
    5.0
    Jul 23, 2019
    been with DMG many years  
    5.0
    Jul 23, 2019
    I have seen Dr Franklin for years now and will continue to use him as my Dr he's kind, caring and he makes you feel heard about your illness/condition! I would highly recommend him See more  
    5.0
    Jul 21, 2019
    I have been with Dr. Franklin for almost a decade now and he has always been known what my issues are and proved care for me during this time. This year he found a lump See more  
    5.0
    Jul 17, 2019
    *Dr. Franklin is an excellent physician. His diagnostic and treatment skills are of the highest order. He listens to the patient very intensely and offer the correct answers.  
    5.0
    Jul 16, 2019
    Dr. Franklin is probably the best doctor I've had in my 70 years. He takes time with you, he listens, he's compassionate, he's gentle, he's a true healer in so many respects and provides the best See more  
    4.8
    Jul 11, 2019
    Dr. Franklin has been my family's trusted and beloved doctor for many years. He is kind and always listens to us and our concerns. His wisdom and compassion is the reason that we stay with See more  
    5.0
    Jul 09, 2019
    This was one of the best medical experiences I have ever had. Dr. Franklin is a real pro.  
    4.9
    Jun 19, 2019
    Best GP I've ever had. he really cares  
    5.0
    Jun 18, 2019
    Dr. Franklin is wonderful!  
    4.8
    Jun 16, 2019
    He is an excellent Doctor - he asked many questions and gave answers I could understand. Actually concerned with my health and spaent extra time making sure he answered all questions and directions.  
    5.0
    Jun 16, 2019
    Dr. Franklin is very customer/patient focused  
    4.6
    Jun 15, 2019
    Many people would not want a doctor who accepts Medicaid; but for me it is a necessity. I feel fortunate to have been able to find a Medicaid physician in my area. I have been See more  
    5.0
    Jun 15, 2019
    Dr was very good about including patient in conversation. provided very thorough explanation for treatment, test ordered etc  
    5.0
    Jun 12, 2019
    Had a good Doctor in Dr. Collins who retired. Was concerned about getting a new Doctor. Doctor Collins recommended Dr. Franklin and am totally happy with everything about Dr. Franklin and his staff.  
    5.0
    Jun 12, 2019
    Doctor is very good. Listens to your questions and concerns and provides understandable answers.  
    4.6
    Jun 11, 2019
    Very professional, and personable. Good listener.  
    4.8
    Jun 11, 2019
    I think the Doctor is great and he listens and answers my questions and checks any body issues. Thank you.  
    5.0
    May 09, 2019
    Good dr.!  
    5.0
    May 02, 2019
    Dr. Franklin listens and takes time to explain, putting me at ease. Everything he ever told me was true...trust him completely!  
    5.0
    Apr 23, 2019
    I've already recommended him to my best friends who switched and appreciate Dr. Franklin as much as my husband and I do!  
    4.8
    Apr 17, 2019
    like and respect him. it is mutual.  
    5.0
    Apr 16, 2019
    best doctor I've been to, I have complete trust in him after just 2 visits  
    4.9
    Apr 08, 2019
    Dr. Franklin is easy to talk to and non judgmental. He listens intently. I have referred two family members to Dr. Franklin.  
    4.7
    Mar 27, 2019
    Dr. Franklin is a wonderful, caring, kind, knowledgeable Dr.He listens attentively & always appears relaxed.  
    5.0
    Mar 27, 2019
    Dr. Franklin is the best; he makes sure I am aware of everything about my health whether good or bad and he makes sure to send me to different specialist early if he feels I See more  
    5.0
    Mar 19, 2019
    Would recommend Dr Franklin to anyone.  
    5.0
    Mar 19, 2019
    Dr. Franklin listens and is concerned with what I think about my health, is very easy to work with and makes good care decisions with me.  
    4.9
    Mar 17, 2019
    Dr Malcom is very friendly and able to explain complex issues very simpliticly. Very couteous and professional.  
    4.9
    Mar 09, 2019
    Dr. Franklin is the best primary care physician I have had. He listens to concerns, is willing to discuss options and includes me in my care plan. I am not just told what to do, See more  
    5.0
    Mar 05, 2019
    He was a wonderful Dr. he was very caring and listened to all my health concerns and questions!  
    5.0
    Feb 05, 2019
    I only recently began seeing Dr. Franklin,. I wish I would have found him sooner. He has a great personality and always listens to my issues. I want to thank him for taking the time See more  
    5.0
    Feb 05, 2019
    GOOD!  
    4.5
    Feb 03, 2019
    Good experience - this was my first visit with Dr. Franklin, basically a initial familiarization with each other  
    5.0
    Feb 03, 2019
    1st visit with Dr. Franklin as my new Pcp, he was amazing  
    5.0
    Feb 01, 2019
    Dr. Franklin is very professional and personal.  
    4.5
    Jan 28, 2019
    Dr Franklin is the best doctor ever. All of my family goes to him and we have recommended him to 4 others that are all going to him also.  
    4.8
    Jan 24, 2019
    Dr Franklin took the time to explain and used pictures to answer and explain my condition  
    5.0
    Jan 02, 2019
    Dr. Franklin was excellent. Very kind, very helpful, and made me feel at ease.  
    5.0
    Dec 27, 2018
    I couldn't ask for a better PCP. Dr. Franklin is a really caring, understanding & explains details that are easily understood.   
    5.0
    Dec 26, 2018
    This was my 1st visit w/this provider and I was VERY pleased w/the care he gave me.  
    5.0
    Dec 16, 2018
    Dr.Franklin always involved & concerned about my health care and methods to treat me !  
    5.0
    Dec 12, 2018
    Dr. Franklin is the best!!  
    (Viewing 10 of 53)
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