HomePhysiciansMalcolm Bernard Franklin, MD

Malcolm Bernard Franklin, MD


Patient Satisfaction Rating

4.8
Based on 395 reviews

  • General

    SPECIALTIES

    • Internal Medicine
    • Years in Practice: 13


    BOARD CERTIFICATIONS

    • Internal Medicine


    PATIENTS SEEN
    Accepts both children and adults


    LANGUAGES

    • English


    MEDICAL INTERESTS
    Cholesterol, hypertension and adult diabetes


  • Education

    EDUCATION
    School Boston University School of Medicine
    Graduation Date 05/2000
    Degree M.D.

    INTERNSHIPS
    School Naval Medical Center Portsmouth

    RESIDENCY
    School Naval Medical Center Portsmouth
    Title Resident

  • Memberships

    • American College of Physicians
  • Patient Ratings & Comments

    Patient Satisfaction Rating
    4.8
    Based on 395 reviews

    Rating Categories

    The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.


    Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

    Press Ganey Certified Data Integrity

    Ease of scheduling appointments

    4.5
    392 ratings

    Provider showed concern

    4.9
    392 ratings

    Friendliness/courtesy of Care Provider

    4.9
    393 ratings

    Care Provider spoke using clear language

    4.9
    390 ratings

    Provider explained things clearly

    4.9
    389 ratings

    Time Care Provider spent with patient

    4.8
    392 ratings

    Provider included you in decisions

    4.9
    387 ratings

    Patients' confidence in Care Provider

    4.9
    391 ratings

    Likelihood of recommending this provider

    4.9
    391 ratings

    Wait time at clinic

    4.6
    386 ratings


    Comments (45)

    Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.


    5.0
    Apr 23, 2019
    I've already recommended him to my best friends who switched and appreciate Dr. Franklin as much as my husband and I do!  
    4.8
    Apr 17, 2019
    like and respect him. it is mutual.  
    5.0
    Apr 16, 2019
    best doctor I've been to, I have complete trust in him after just 2 visits  
    4.9
    Apr 08, 2019
    Dr. Franklin is easy to talk to and non judgmental. He listens intently. I have referred two family members to Dr. Franklin.  
    4.7
    Mar 27, 2019
    Dr. Franklin is a wonderful, caring, kind, knowledgeable Dr.He listens attentively & always appears relaxed.  
    5.0
    Mar 27, 2019
    Dr. Franklin is the best; he makes sure I am aware of everything about my health whether good or bad and he makes sure to send me to different specialist early if he feels I See more  
    5.0
    Mar 19, 2019
    Would recommend Dr Franklin to anyone.  
    5.0
    Mar 19, 2019
    Dr. Franklin listens and is concerned with what I think about my health, is very easy to work with and makes good care decisions with me.  
    4.9
    Mar 17, 2019
    Dr Malcom is very friendly and able to explain complex issues very simpliticly. Very couteous and professional.  
    4.9
    Mar 09, 2019
    Dr. Franklin is the best primary care physician I have had. He listens to concerns, is willing to discuss options and includes me in my care plan. I am not just told what to do, See more  
    5.0
    Mar 05, 2019
    He was a wonderful Dr. he was very caring and listened to all my health concerns and questions!  
    5.0
    Feb 05, 2019
    I only recently began seeing Dr. Franklin,. I wish I would have found him sooner. He has a great personality and always listens to my issues. I want to thank him for taking the time See more  
    5.0
    Feb 05, 2019
    GOOD!  
    4.5
    Feb 03, 2019
    Good experience - this was my first visit with Dr. Franklin, basically a initial familiarization with each other  
    5.0
    Feb 03, 2019
    1st visit with Dr. Franklin as my new Pcp, he was amazing  
    5.0
    Feb 01, 2019
    Dr. Franklin is very professional and personal.  
    4.5
    Jan 28, 2019
    Dr Franklin is the best doctor ever. All of my family goes to him and we have recommended him to 4 others that are all going to him also.  
    4.8
    Jan 24, 2019
    Dr Franklin took the time to explain and used pictures to answer and explain my condition  
    5.0
    Jan 02, 2019
    Dr. Franklin was excellent. Very kind, very helpful, and made me feel at ease.  
    5.0
    Dec 27, 2018
    I couldn't ask for a better PCP. Dr. Franklin is a really caring, understanding & explains details that are easily understood.   
    5.0
    Dec 26, 2018
    This was my 1st visit w/this provider and I was VERY pleased w/the care he gave me.  
    5.0
    Dec 16, 2018
    Dr.Franklin always involved & concerned about my health care and methods to treat me !  
    5.0
    Dec 12, 2018
    Dr. Franklin is the best!!  
    4.8
    Sep 11, 2018
    I have an excellent provider. I highly recommenced him. I would not seek medical assistance from someone I didn't trust, and my provider is wonderful.  
    5.0
    Sep 11, 2018
    Have recommended friends to him and they are very pleased.  
    5.0
    Aug 28, 2018
    The provider was very informative and friendly.  
    5.0
    Aug 22, 2018
    I really liked my appointment with Dr. Franklin !  
    5.0
    Aug 16, 2018
    Dr. Franklin is "EXCEPTIONAL". I always do my best to see Dr. Franklin for any office visits because he's aware of all my health issues and there's no need to explain a lengthy list to See more  
    5.0
    Jul 30, 2018
    Dr. Franklin was wonderful.....he listened carefully to my concerns and was very supportive. He made recommendations to me with tact and understanding. I had confidence in him from the very outset.  
    5.0
    Jul 24, 2018
    Dr. Franklin is very professional and knowledgeable and I would recommend him highly.  
    5.0
    Jul 24, 2018
    Always professional and friendly  
    5.0
    Jul 22, 2018
    Dr. Franklin is awesome. He listens carefully, never acts rushed even though office is full.  
    5.0
    Jul 19, 2018
    All good!!  
    5.0
    Jul 17, 2018
    Dr Franklin works well with my son who has special needs. He speaks softly and slowly to be sure my son is relaxed and comfortable. Dr Franklin gives care that is personal and professional.  
    4.9
    Jul 15, 2018
    I have the utmost respect for Dr. Franklin. He ALWAYS listens, understands and explains very clearly and assuredly. He NEVER rushes me and his nurse is equally outstanding. As it happens, one of my neighbors See more  
    4.6
    Jul 03, 2018
    Dr. Franklin is a great doctor. He is very kind and caring.  
    5.0
    Jun 27, 2018
    Dr. Franklin listened to all my concerns and answered my questions. I felt that he was thorough, competent and caring in his treatment of me. He got back to me very quickly after my subsequent See more  
    5.0
    Jun 22, 2018
    Dr. Franklin is the best. I have been seeing him for years, but only for physicals and other less complicated ailments. I suffered a cardiac arrest and heart attack in a foreign country and when See more  
    5.0
    Jun 19, 2018
    Dr. Franklin is our family doctor and we all think very highly of him!  
    4.5
    Jun 19, 2018
    *Dr. Franklin is such & very nice physician shows the he cares, spends time explaining, etc.  
    5.0
    Jun 12, 2018
    Great Doctor  
    4.3
    Jun 12, 2018
    Good provider checks everything needed.  
    5.0
    Jun 05, 2018
    My wife and I are very happy to have Dr. Franklin as our primary care physician. He's a great listener and always explains things to us in a way we not only understand but in See more  
    5.0
    May 29, 2018
    Dr. Franklin is very thorough,answers my questions and explains everything to my understanding.  
    5.0
    May 29, 2018
    I cannot say enough good about Dr Franklin. if he ever leaves I will follow him wherever he goes  
    (Viewing 10 of 45)
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