HomePhysiciansPhilip Serna, MD

Philip Serna, MD

Philosophy of Care

My philosophy is to actively engage patients to routinely screen for underlying medical concerns. Together we will pursue a comprehensive plan to address medical concerns as they arise.


Patient Satisfaction Rating

4.8
Based on 209 reviews

  • General

    SPECIALTIES

    • Internal Medicine
    • Years in Practice: 27


    PATIENTS SEEN
    Accepts adults


    LANGUAGES

    • English
    • Spanish


    PERSONAL INTERESTS
    Music of the Baroque, Steve Cushing's radio program - Blues Before Sunrise


  • Education

    EDUCATION
    School Autonomous University of Guadalajara
    Graduation Date 06/1986
    Degree MD

    RESIDENCY
    School Mercy Hospital, Chicago Affiliate of University of Illinois
    Title Resident in Internal Medicine

  • Patient Ratings & Comments

    Patient Satisfaction Rating
    4.8
    Based on 209 reviews

    Rating Categories

    The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.


    Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

    Press Ganey Certified Data Integrity

    Ease of scheduling appointments

    4.7
    208 ratings

    Provider showed concern

    4.9
    208 ratings

    Provider explained things clearly

    4.8
    208 ratings

    Provider included you in decisions

    4.9
    209 ratings

    Likelihood of recommending this provider

    4.8
    209 ratings


    Comments (15)

    Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.


    4.8
    Dec 03, 2019
    *Dr. Serna is an excellent doctor.  
    5.0
    Nov 29, 2019
    Have been going to Dr. Serna for a long time and I rely on his judgement and my care.  
    5.0
    Oct 12, 2019
    Dr. Serna was excellent! Since Dr. Spangenberg retired it's been hard for me to find a primary care doctor that I like. He is great!!  
    5.0
    Oct 11, 2019
    I always receive outstanding care from Dr. Serna.  
    5.0
    Oct 10, 2019
    I have a good relationship with dr. Serna and trust him with my medical care  
    5.0
    Sep 23, 2019
    always have great respect and admiration for Dr. Serna. He is an asset to DMG  
    4.8
    Sep 18, 2019
    Dr. Serna makes my visit a good one every time I visit. He is able to answer my questions and does not seem too busy to do so and he also makes me feel valued See more  
    4.5
    Sep 10, 2019
    Dr Serna is excellent.  
    5.0
    Aug 21, 2019
    I have been a patient of Dr. Serna's for over 20 years. I am very happy with the care he gives his patients as well as his staff.  
    5.0
    Aug 21, 2019
    I really like *Dr. Serna, he is a very caring doctor and he listens. My illness is very complicated and he helps me find a way through the worry & concerns.  
    5.0
    Aug 14, 2019
    satisfy  
    5.0
    Aug 06, 2019
    Dr Serna is very thorough and professional. Top notch Dr. and Staff too!!  
    5.0
    Aug 05, 2019
    very good  
    5.0
    Jul 08, 2019
    good  
    4.8
    Apr 15, 2019
    I was satisfied with the care provided.  
    (Viewing 10 of 15)
    Show More
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