HomePhysiciansPhilip Serna, MD

Philip Serna, MD

Philosophy of Care

My philosophy is to actively engage patients to routinely screen for underlying medical concerns. Together we will pursue a comprehensive plan to address medical concerns as they arise.


Patient Satisfaction Rating

4.8
Based on 190 reviews

  • General

    SPECIALTIES

    • Internal Medicine
    • Years in Practice: 27


    PATIENTS SEEN
    Accepts adults


    LANGUAGES

    • English
    • Spanish


    PERSONAL INTERESTS
    Music of the Baroque, Steve Cushing's radio program - Blues Before Sunrise


  • Education

    EDUCATION
    School Autonomous University of Guadalajara
    Graduation Date 06/1986
    Degree MD

    RESIDENCY
    School Mercy Hospital, Chicago Affiliate of University of Illinois
    Title Resident in Internal Medicine

  • Patient Ratings & Comments

    Patient Satisfaction Rating
    4.8
    Based on 190 reviews

    Rating Categories

    The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.


    Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

    Press Ganey Certified Data Integrity

    Ease of scheduling appointments

    4.6
    186 ratings

    Provider showed concern

    4.8
    190 ratings

    Friendliness/courtesy of Care Provider

    4.9
    190 ratings

    Care Provider spoke using clear language

    4.9
    190 ratings

    Provider explained things clearly

    4.8
    188 ratings

    Time Care Provider spent with patient

    4.8
    190 ratings

    Provider included you in decisions

    4.8
    189 ratings

    Patients' confidence in Care Provider

    4.9
    188 ratings

    Likelihood of recommending this provider

    4.8
    186 ratings

    Wait time at clinic

    4.2
    185 ratings


    Comments (9)

    Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.


    4.5
    Apr 15, 2019
    I was satisfied with the care provided.  
    4.3
    Mar 27, 2019
    I would recommend the doctor  
    5.0
    Feb 27, 2019
    *Dr. Serna was born to be a doctor and help his pts. in a caring & best way.  
    5.0
    Feb 18, 2019
    Was very impressed with professionalism & concern.  
    4.6
    Dec 04, 2018
    DR.Serna is an excellent up to date internist  
    5.0
    Dec 03, 2018
    *Dr. Serna has always been excellent in diagnosis & treatment along with being informative & concerning & patient.  
    5.0
    Sep 11, 2018
    Provider was prompt, courteous, thorough, concerned about my health and professional.   
    4.9
    Sep 07, 2018
    All good dr. visit.  
    4.6
    Jul 31, 2018
    Dr Serna is a great Doctor who really care's for his patients.  
    (Viewing 9 of 9)
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