HomeVideo Visit How To

Video Visit How To

To begin your video visit, please follow the instructions below. For optimal results, using a mobile device is recommended. Please Note: You must be within the state of Illinois and 18 years or older to complete a video visit.

FOR VIDEO VISITS PLEASE DOWNLOAD THE MYCHART APP:

  1. Step 1

    Log In to the app and from the home screen click on the "Appointments" icon.

  2. Step 2

    In the Appointments section, select your scheduled video visit from the "Upcoming" list.

  3. Step 3

    Tap the "Begin Visit" button at the bottom of your screen.

  4. Step 4

    Wait for your doctor to arrive. Make sure your head & shoulders are in frame.

  5. Step 5

    Your doctor will arrive to begin your appointment. Enjoy your video visit!

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