HomePhysiciansKaihua (Kevin) Lai, MD

Kaihua (Kevin) Lai, MD

Philosophy of Care

Prevention is better than treatment. Keeping you healthy is our goal.


Patient Satisfaction Rating

4.7
Based on 213 reviews

  • General

    SPECIALTIES

    • Internal Medicine
    • Years in Practice: 19


    BOARD CERTIFICATIONS

    • Internal Medicine


    PATIENTS SEEN
    Accepts adults


    LANGUAGES

    • Chinese
    • English


    MEDICAL INTERESTS
    Diabetes, high blood pressure, high cholesterol, heart and lung diseases, and arthritis


    PERSONAL INTERESTS
    Running


  • Education

    EDUCATION
    School Fudan University Medical School (Former Shanghai First Medical College)
    Graduation Date 07/1985
    Degree MD

    INTERNSHIPS
    School University of Illinois

    RESIDENCY
    School University of Illinois
    Title Resident in Internal Medicine

  • Memberships

    • American Medical Association
    • American College of Physicians
  • Patient Ratings & Comments

    Patient Satisfaction Rating
    4.7
    Based on 213 reviews

    Rating Categories

    The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.


    Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

    Press Ganey Certified Data Integrity

    Ease of scheduling appointments

    4.4
    207 ratings

    Provider showed concern

    4.7
    211 ratings

    Friendliness/courtesy of Care Provider

    4.8
    212 ratings

    Care Provider spoke using clear language

    4.8
    211 ratings

    Provider explained things clearly

    4.7
    211 ratings

    Time Care Provider spent with patient

    4.7
    210 ratings

    Provider included you in decisions

    4.7
    210 ratings

    Patients' confidence in Care Provider

    4.7
    208 ratings

    Likelihood of recommending this provider

    4.7
    208 ratings

    Wait time at clinic

    4.6
    207 ratings


    Comments (24)

    Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.


    5.0
    Apr 14, 2019
    Dr. Lai is an excellent physician, very knowledgeable, most caring. I feel confident that my health is in good hands ....and since I take NO medications, unusual for my age, I am blessed with this See more  
    4.6
    Apr 03, 2019
    Dr Lai is the best. knowledgeable , respectful and caring.  
    3.8
    Mar 24, 2019
    All of visit went well and professionally.  
    4.8
    Feb 20, 2019
    Dr Lai is very friendly. I feel very confident in his ability.  
    5.0
    Jan 29, 2019
    Dr. Lai has been my primary care physician for years. He has always been extremely professional, thorough and caring.  
    4.9
    Jan 24, 2019
    Dr. Lai and his nurse are excellent, caring people!They listen!  
    4.7
    Jan 15, 2019
    (Good.)  
    5.0
    Jan 03, 2019
    Dr Lai and his team are great!  
    5.0
    Dec 27, 2018
    Dr. Lai is an outstanding professional.  
    3.4
    Dec 27, 2018
    The doctor and nurses were very polite and did a good job.  
    4.9
    Dec 19, 2018
    Dr. K. Lai is the best, I totally trust him and he takes very good medical care of me.  
    3.8
    Sep 28, 2018
    Good experience.  
    5.0
    Sep 25, 2018
    I love my Doctor!!!  
    5.0
    Sep 18, 2018
    Dr. Lai has always displayed the professional characteristics of a physician who cares about his patients. He is thorough, thoughtful and approachable about any problem I want to talk over with him.  
    4.4
    Sep 04, 2018
    Spend more time examining patient  
    4.8
    Aug 21, 2018
    Dr. K. Lai is an excellent Doctor, He's actually the Doctor I have ever had since I was a teenager and I am over 70 years old. I hope he will be my primary care doctor See more  
    3.8
    Aug 19, 2018
    All good.  
    4.2
    Aug 18, 2018
    I have recommended my mom & sister; also my husband sees this doctor.  
    5.0
    Aug 09, 2018
    Dr Lai is an EXCELLENT physician. He has been my Primary Doctor for many years. I admire his professionalism, his knowledge and his patience.  
    5.0
    Jul 11, 2018
    Dr, Lai is extremely efficient with his time. I'm sure his knowledge of my problem is responsible for this. He was able to reach a conclusion quickly.  
    5.0
    Jul 11, 2018
    *Dr. Lai is great. He cared for my mom prior to her death. She referred him to me. I have referred him to many. He is very patient & caring.  
    5.0
    Jun 19, 2018
    Dr. Lei is the best doctor at this facility  
    3.5
    May 31, 2018
    I have been seeing Dr Lai for many years and have gotten used to him. but probably wouldn't recommend to others  
    5.0
    May 20, 2018
    no bad experiences  
    (Viewing 10 of 24)
    Show More
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