Coronavirus (COVID-19) Resources, Testing, Vaccine Updates & Screening Video Visits View More

COVID-19 Updates


As the coro­n­avirus (COVID-19) con­tin­ues to spread in the U.S. and across the globe, DuPage Med­ical Group is fol­low­ing the lat­est devel­op­ments and rec­om­men­da­tions from the Cen­ters for Dis­ease Con­trol and Pre­ven­tion (CDC), Illi­nois Depart­ment of Pub­lic Health (IDPH) and oth­er key health orga­ni­za­tions. Our most impor­tant pri­or­i­ty is keep­ing our patients, employ­ees and physi­cians safe. We have a task force com­prised of physi­cian and admin­is­tra­tive lead­ers who are meet­ing dai­ly to ensure that we are address­ing con­cerns and tak­ing nec­es­sary steps to lim­it spread with­in our communities.

If you are feel­ing well, we hope you will con­tin­ue to attend your appoint­ments and pro­ce­dures as reg­u­lar­ly sched­uled. If you are exhibit­ing flu-like or res­pi­ra­to­ry ill­ness symp­toms, please call us in advance if your vis­it is rou­tine. If you have an elec­tive vis­it or test sched­uled, we may ask you to con­sid­er resched­ul­ing your appointment(s) for when you are feel­ing well.

COVID-19 Expo­sure, Ill­ness and Testing

If you’re expe­ri­enc­ing symp­toms of res­pi­ra­to­ry ill­ness, such as fever, cough​or short­ness of breath or have had expo­sure to some­one with a con­firmed or sus­pect­ed case of coro­n­avirus (COVID-19), our team is equipped to test for COVID-19 and man­age your con­di­tion. Please take the fol­low­ing steps for test­ing and to lim­it the spread:

Step 1 — Lim­it the spread

  • Stay at home. Most peo­ple with COVID-19 expe­ri­ence mild ill­ness and recov­er at home. Don’t leave your home, except to get med­ical care.
  • Iso­late your­self as much as pos­si­ble from oth­ers in your home. As much as you can, stay in a spe­cif­ic room and if pos­si­ble, use a sep­a­rate bath­room from oth­er peo­ple and pets in your home.
  • Help pro­tect peo­ple in your home and com­mu­ni­ty. Fol­low these steps to help pre­vent the spread of COVID-19 if you are sick or have been exposed.
    • Wear a mask over your nose and mouth.
    • Cov­er your coughs and sneezes.
    • Clean your hands often.
    • Avoid shar­ing per­son­al items such as dish­es, drink­ing glass­es, uten­sils, tow­els or bed­ding. Wash these items often.
    • Clean all high-touch” sur­faces fre­quent­ly, such as coun­ters, table­tops, door­knobs, bath­room fix­tures, toi­lets, phones, key­boards, tablets, and bed­side tables.

Step 2 — Stay in touch with your doctor

Step 3 — Plan your test

  • Find a test­ing loca­tion near you. Our team is equipped to test for COVID-19 at sev­er­al con­ve­nient loca­tions through­out the Chica­go sub­urbs. Test­ing is avail­able in Bloom­ing­dale, Down­ers Grove, Lisle and Lock­port, Mon­day — Fri­day, 8:00AM — 4:00PM. Click here to view all loca­tions and hours.
    • A provider test­ing order is required pri­or to vis­it­ing any of our test­ing loca­tions. Please con­tact your pri­ma­ry care provider’s office, sched­ule a COVID-19 Screen­ing video vis­it online or com­plete an e‑visit via MyD­MGHealth (MyChart) to receive an order.

Step 4 — Wait for your results and rest at home

What DMG is Doing to Ensure Patient Safety:

We are tak­ing all nec­es­sary pre­cau­tions to ensure the health and safe­ty of our patients, providers and employ­ees. We con­tin­ue to update our clin­i­cal pro­to­cols based on the lat­est rec­om­men­da­tions from the Cen­ters for Dis­ease Con­trol & Pre­ven­tion (CDC), Illi­nois Depart­ment of Pub­lic Health (IDPH) and oth­er key health organizations.

Clin­i­cal Protocols

Our providers and employ­ees are well-trained in infec­tion con­trol best prac­tices, includ­ing the effec­tive use of per­son­al pro­tec­tive equip­ment such as masks, gloves and gog­gles. We con­tin­ue to ensure that all areas with­in our clin­ic loca­tions are cleaned reg­u­lar­ly with clean­ing prod­ucts that have been approved by the EPA as effec­tive against coro­n­avirus (COVID-19). We have imple­ment­ed a thor­ough screen­ing process and clin­i­cal path­way that allows us to quick­ly iso­late any­one expe­ri­enc­ing poten­tial coro­n­avirus symptoms.

Per the Illi­nois Depart­ment of Pub­lic Health, effec­tive May 1, 2020, Illi­nois res­i­dents over the age of 2 are required to wear a mask or face cov­er­ing when in pub­lic. Please wear a mask or face cov­er­ing (such as a scarf or ban­dana) dur­ing your entire vis­it only remove it if asked to do so by your provider.

Click here for more details on how we are pro­vid­ing in-office care safely.

Loca­tion Updates

To pro­tect the safe­ty of our patients, employ­ees and the com­mu­ni­ty, sev­er­al of our clin­ic loca­tions are no longer be offer­ing in-clin­ic appoint­ments. If there is a change of loca­tion for your upcom­ing appoint­ment, your providers’ office will pro­vide you with an update via MyChart or phone.

Vir­tu­al Health­care Options

We are offer­ing our patients addi­tion­al options to con­tin­ue to receive care with their providers; we have increased our e‑visit and video vis­it capa­bil­i­ties. Vir­tu­al health­care appoint­ments are avail­able for sick and well vis­its with pri­ma­ry care and spe­cial­ty providers. Call your providers office or click here to sched­ule vir­tu­al health­care appoint­ments with your providers.

Vis­i­tor Restrictions:

As a pre­cau­tion­ary mea­sure to keep our patients, vis­i­tors and care team mem­bers safe, DMG is work­ing to lim­it the num­ber of peo­ple in our wait­ing rooms at our sites. We are ask­ing that patients do not bring any­one with them to their appoint­ment, unless clin­i­cal­ly required.

  • Pedi­atric patients can bring one sup­port per­son, but par­ents are advised to leave their oth­er chil­dren at home with anoth­er adult when­ev­er possible.
  • Patients hav­ing out­pa­tient surgery should lim­it their vis­i­tors to one sup­port per­son (over the age of 18), how­ev­er, we strong­ly encour­age them to wait in their vehi­cle. A mem­ber of our care team will call them with updates and/​or instruct them on when they can enter the clinic.
  • If you are dri­ving a patient to their appoint­ment or watch­ing chil­dren dur­ing an adult’s appoint­ment, we ask that you wait in your car and do not wait inside the clinic.

Anti­body Testing

DuPage Med­ical Group is offer­ing the Roche COVID-19 anti­body test for patients. We are the first out­pa­tient med­ical group to obtain this test nation­al­ly. The Roche test is the most accu­rate anti­body test avail­able, with a high sen­si­tiv­i­ty that approach­es 100% that pro­vides us with the best results possible.

If you would like to get an anti­body test, please call your pri­ma­ry care provider. Your physi­cian will need to order the test for you and will talk with you about your cur­rent health his­to­ry and symp­toms to con­firm the anti­body test is the right test for you at this time. Your physi­cian will also direct you to the best DuPage Med­ical Group loca­tion near you for testing.

Learn more about why COVID-19 anti­body test­ing is impor­tant and what we can learn from it.

Express Care & Imme­di­ate Care Cen­ters Update:

To ensure the safe­ty of our patients, employ­ees and care teams, patients will need an appoint­ment to be seen at our Express Care and Imme­di­ate Care Cen­ters, effec­tive Fri­day, March 20, 2020. Although we’re no longer accept­ing walk-ins, these loca­tions have appoint­ments avail­able sev­en-days-a-week. Please call 1−888−693−6437 to sched­ule an appoint­ment at the most appro­pri­ate loca­tion for your health concern.

Learn more about our Imme­di­ate Care locations.

Med­ical Records Requests

To pro­tect you, our patients and our staff, we rec­om­mend request­ing your med­ical records be sent secure­ly via e‑mail or mailed to a pre­ferred address instead of in-per­son pick-up for paper copies.

For ques­tions or con­cerns regard­ing med­ical record pick-up, please call (630) 873‑8748, Mon­day through Fri­day, 8AM – 5PM.