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Patient Resources - Customer Service

Customer Service

Please review your billing statements and contact Customer Service if you believe that your statement is not correct, need an explanation of the statement or wish to provide us with updated information. Click here for a guide to understanding your billing statement. 

Contact Customer Service if you cannot pay your balance in full. For faster service, please provide Customer Service your account number.

Your first statement will be sent to you within 30 days after the date your service was provided. The statement will identify what was billed to your insurance and what payments are your responsibility. For your convenience, we accept most major credit cards, personal checks and cash. Payment can be made at your doctor’s office or sent to the address below. Credit card payments may also be made by contacting Customer Service at (630) 942-7998.

Payment address:
DuPage Medical Group
15921 Collections Center Drive
Chicago, IL 60693

When you contact Customer Service please have your account number ready. This will help the Customer Service representative access your account more quickly. The invoice number is in the upper right of your statement and the account number is on the right under the coupon section.

To pay your bill online, please click here

To sign-up for electronic billing through MyChart, please follow these instructions.

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